update troubleshooting part for 5.0
Change-Id: Ieddd13ce659dec748ab93fd86ed184e0e88ea25d
(cherry picked from commit 44439750bf0ab0a38e3e316d8042571d72a0e1af)
diff --git a/docs/troubleshooting.md b/docs/troubleshooting.md
index 9a0c583..48ba576 100644
--- a/docs/troubleshooting.md
+++ b/docs/troubleshooting.md
@@ -10,11 +10,6 @@
CORD troubleshooting guide, at in the main [troubleshooting
section](/troubleshooting.md).
-The troubleshooting guide often mentions interfaces, IPs and networks. For
-reference, you can use the diagram below.
-
-[M-CORD VMs wiring diagram](static/images/vms_diagram.png)
-
## See the status and the IP addresses of your VNFs
You may often need to check the status of your M-CORD VNFs, or access them to
@@ -42,34 +37,6 @@
nova interface-list ID_YOU_FOUND_ABOVE
```
-## How to log into a VNF VM
-
-Sometimes, you may need to access a VNF (VM) running on one of the compute
-nodes. To access a VNF, do the following.
-
-* SSH into the head node
-* From the head node, SSH into the compute node running the VNF. Use the
- following commands:
-
-```shell
-ssh-agent bash
-ssh-add
-ssh -A ubuntu@COMPUTE_NODE_NAME
-```
-
-> NOTE: You can get your compute node name typing cord prov list on the head
-> node
-
-* SSH into the VM from compute node
-
-```shell
-ssh ubuntu@IP_OF_YOUR_VNF_VM
-```
-
-> NOTE: To know the IP of your VNF, refer to [this
-> paragraph](troubleshooting.md#see-the-status-and-the-ip-addresses-of-your-vnfs).
-> The IP you need is the one reported under the `management network`.
-
## View an interface name, inside a VNF
In the troubleshooting steps below you’ll be often asked to provide a specific
@@ -85,7 +52,7 @@
## Understand the M-CORD Synchronizers logs
-As the word says, synchronizers are XOS components responsible to synchronize
+Synchronizers are XOS components responsible to synchronize
the VNFs status with the configuration input by the Operator. More informations
about what synchronizers are and how they work, can be found
[here](/xos/dev/synchronizers.md).
@@ -135,409 +102,3 @@
* **Any other issue?** Please report it to us at <cord-dev@opencord.org>. We
will try to fix it as soon as possible.
-
-## Check the SPGW-C and the SPGW-U Status
-
-Sometimes, you may want to double check if your SPGW-C and SPGW-U components
-status. To do that, follow the steps below.
-
-### SPGW-C
-
-* SSH into `SPGW-C` VNF with credentials `ngic/ngic` (to access the VNF follow
- [this guidelines](troubleshooting.md#how-to-log-into-a-vnf-vm))
-* Become the root user (the system will pause for a few seconds)
-
- ```shell
- sudo bash
- ```
-
-* Go to `/root/ngic/cp`
-
- * If the file `finish_flag_interface_config` exists, the `SPGW-C` has been
- successfully configured
- * It the file `finish_flag_build_and_run` exists, the `SPGW-C` build
- process has successfully completed
-
-* Open the `results` file. It’s the `SPGW-C` build log file. If the file has
- similar contents to the one shown below, it means the SPGW-C has been
- successfully started.
-
- ```shell
- rx tx rx pkts tx pkts create modify b resrc create delete delete rel acc ddn
- time pkts pkts /sec /sec session bearer cmd bearer bearer session echo bearer ddn ack
- 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
- 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0
- ```
-
-### SPGW-U
-
-* SSH into `SPGW-U` VNF with credentials `ngic/ngic` (to access the VNF follow
- [these guidelines](troubleshooting.md#how-to-log-into-a-vnf-vm))
-* Go to `/root/ngic/dp`
- * If the file `finish_flag_interface_config` exists, the `SPGW-U` has been
- successfully configured
- * It the file `finish_flag_build_and_run` exists, the `SPGW-U` build
- process completed successfully
-* Open the `results` file. It’s the `SPGW-U` build log file. If the file has
- similar contents to the one shown below, it means the `SPGW-U` has been
- successfully started.
-
- ```shell
- DP: RTE NOTICE enabled on lcore 1
- DP: RTE INFO enabled on lcore 1
- DP: RTE NOTICE enabled on lcore 0
- DP: RTE INFO enabled on lcore 0
- DP: RTE NOTICE enabled on lcore 3
- DP: RTE INFO enabled on lcore 3
- DP: RTE NOTICE enabled on lcore 5
- DP: RTE INFO enabled on lcore 5
- DP: RTE NOTICE enabled on lcore 4
- DP: RTE INFO enabled on lcore 4
- API: RTE NOTICE enabled on lcore 4
- API: RTE INFO enabled on lcore 4
- DP: RTE NOTICE enabled on lcore 6
- DP: RTE INFO enabled on lcore 6
- DP: RTE NOTICE enabled on lcore 2
- DP: RTE INFO enabled on lcore 2
- DP: MTR_PROFILE ADD: index 1 cir:64000, cbd:3072, ebs:3072
- Logging CDR Records to ./cdr/20171122165107.cur
- DP: ACL DEL:SDF rule_id:99999
- DP: MTR_PROFILE ADD: index 2 cir:125000, cbd:3072, ebs:3072
- DP: MTR_PROFILE ADD: index 3 cir:250000, cbd:3072, ebs:3072
- DP: MTR_PROFILE ADD: index 4 cir:500000, cbd:3072, ebs:3072
- ```
-
-> NOTE: if the last three lines don’t show up, you should re-build the `SPGW-C`
-> and the `SPGW-U`. See
-> [this](troubleshooting.md#configure-build-and-run-the-spgw-c-and-the-spgw-u)
-> for more specific instructions.
-
-## Configure, build and run the SPGW-C and the SPGW-U
-
-In most cases, the `SPGW-C` and the `SPGW-U` are automatically configured,
-built, and started, during the installation process. However, unexpected errors
-may occur, or you may simply want to re-configure these components. To do that,
-follow the steps below.
-
-> WARNING: Make sure you follow the steps in the order described. The SPGW-U
-> should be built and configured before the SPGW-C
-
-### Configuring the SPGW-U
-
-* SSH into `SPGW-U` VNF with credentials `ngic/ngic` (to access the VNF follow
- [these guidelines](troubleshooting.md#how-to-log-into-a-vnf-vm))
-
-* Become sudo
-
- ```shell
- sudo su
- ```
-
-* Go to the configuration directory
-
- ```shell
- /root/ngic/config
- ```
-
-* Edit the `interface.cfg` file:
- * **dp_comm_ip**: the IP address of the `SPGW-U` interface, attached to the spgw_network
- * **cp_comm_ip**: the IP address of the SPGW-C interface, attached to the spgw_network
-* Edit the `dp_config.cfg` file:
- * **S1U_IFACE**: the name of the SPGW-U interface, attached to the s1u_network
- * **SGI_IFACE**: the name of the SPGW-U interface, attached to the sgi_network
- * **S1U_IP**: the IP address of the SPGW-U interface, attached to the s1u_network
- * **S1U_MAC**: the MAC address of the SPGW-U interface, attached to the s1u_network
- * **SGI_IP**: the IP address of the SPGW-U interface attached to the sgi_network
- * **SGI_MAC**: the MAC address of the SPGW-U interface attached to the sgi_network
-* Edit the static_arp.cfg file:
- * Below the line `[sgi]`, you should find another line with a similar
- pattern: `IP_addr1 IP_addr2 = MAC_addr`
- * `IP_addr1` and `IP_addr2` are both the IP address of the vENB
- interface attached to the sgi_network
- * `MAC_addr` is the MAC address of the vENB interface, attached to the
- sgi_network
- * Below the line `[s1u]`, you should find another line with a similar
- pattern `IP_addr1 IP_addr2 = MAC_addr`
- * `IP_addr1` and `IP_addr2` are the IP addresses of the vENB interfaces
- attached to the s1u_network
- * `MAC_addr` is the MAC address of the vENB attached to the s1u_network
-
-> Note: To know the IP addresses and MAC addresses mentioned above, follow the
-> instructions
-> [here](troubleshooting.md#view-interface-details-for-a-specific-vnf).
->
-> To know the interface names mentioned above, follow the instructions
-> [here](troubleshooting.md#view-an-interface-name-inside-a-vnf).
-
-### Configuring the SPGW-C
-
-* SSH into `SPGW-C` VNF with credentials `ngic/ngic` (to access the VNF follow
- [these instructions](troubleshooting.md#how-to-log-into-a-vnf-vm))
-* Become sudo
-
- ```shell
- sudo su
- ```
-
-* Go to the configuration directory
-
- ```shell
- cd /root/ngic/config
- ```
-
-* Edit the `interface.cfg` file
- * **dp_comm_ip**: the IP address of the `SPGW-U` interface, attached to the spgw_network
- * **cp_comm_ip**: the IP address of the `SPGW-C` interface, attached to the spgw_network
-* Edit the cp_config.cfg file
- * **S11_SGW_IP**: the IP address of the SPGW-C interface, attached to the s11_network
- * **S11_MME_IP**: the IP address of the vENB interface, attached to the s11_network
- * **S1U_SGW_IP**: the IP addresses of the SPGW-U interface, attached to the s1u_network
-
-> Note: To know the IP addresses and MAC addresses mentioned above, follow the
-> instructions
-> [here](troubleshooting.md#view-interface-details-for-a-specific-vnf).
->
-> To know the interface names mentioned above, follow the instructions
-> [here](troubleshooting.md#view-an-interface-name-inside-a-vnf).
-
-### Building and running the SPGW-U
-
-* SSH into `SPGW-U` VNF with credentials ngic/ngic (to access the VNF follow
- [these instructions](troubleshooting.md#how-to-log-into-a-vnf-vm))
-
-* Become sudo
-
- ```shell
- sudo su
- ```
-
-* Go to the configuration directory
-
- ```shell
- cd /root/ngic/dp
- ```
-
-* Run the following commands:
-
- ```shell
- ../setenv.sh
- make build
- make
- ./udev.sh > results &
- ```
-
-* Open `results` file. If the process succeeds, you should see an output
- similar to the one below
-
- ```shell
- DP: RTE NOTICE enabled on lcore 1
- DP: RTE INFO enabled on lcore 1
- DP: RTE NOTICE enabled on lcore 0
- DP: RTE INFO enabled on lcore 0
- DP: RTE NOTICE enabled on lcore 3
- DP: RTE INFO enabled on lcore 3
- DP: RTE NOTICE enabled on lcore 5
- DP: RTE INFO enabled on lcore 5
- DP: RTE NOTICE enabled on lcore 4
- DP: RTE INFO enabled on lcore 4
- API: RTE NOTICE enabled on lcore 4
- API: RTE INFO enabled on lcore 4
- DP: RTE NOTICE enabled on lcore 6
- DP: RTE INFO enabled on lcore 6
- DP: RTE NOTICE enabled on lcore 2
- DP: RTE INFO enabled on lcore 2
- Building and running the SPGW-C
- SSH into the head node
- SSH into SPGW-C VNF with credentials ngic/ngic account (to access the VNF follow the guide, here)
- Become sudo (sudo su)
- Go to the configuration dir
- ectory: cd /root/ngic/cp
- Run the following commands
- ../setenv.sh
- make build
- make
- ./run.sh > results &
- Open the “results” file. If the process succeeds, you should see an output similar to the one below
-
- rx tx rx pkts tx pkts create modify b resrc create delete delete rel acc ddn
- time pkts pkts /sec /sec session bearer cmd bearer bearer session echo bearer ddn ack
- 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
- 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0
- ```
-
-* Go back to `SPGW-U` VNF and open `results` file in `/root/ngic/dp`. If the
- process succeeds, you should see a new output similar to one below
-
- ```shell
- DP: MTR_PROFILE ADD: index 2 cir:125000, cbd:3072, ebs:3072
- DP: MTR_PROFILE ADD: index 3 cir:250000, cbd:3072, ebs:3072
- DP: MTR_PROFILE ADD: index 4 cir:500000, cbd:3072, ebs:3072
- ```
-
-### Building and running the SPGW-C
-
-* SSH into the head node
-* SSH into `SPGW-C` VNF with credentials `ngic/ngic` (to access the VNF follow
- [these instructions](troubleshooting.md#how-to-log-into-a-vnf-vm))
-* Become sudo
-
- ```shell
- sudo su
- ```
-
-* Go to the configuration directory:
-
- ```shell
- cd /root/ngic/cp
- ```
-
-* Run the following commands
-
- ```shell
- ../setenv.sh
- make build
- make
- ./run.sh > results &
- ```
-
-* Open the `results` file. If the process succeeds, you should see an output
- similar to the one below
-
- ```shell
- rx tx rx pkts tx pkts create modify b resrc create delete delete rel acc ddn
- time pkts pkts /sec /sec session bearer cmd bearer bearer session echo bearer ddn ack
- 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
- 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0
- ```
-
-* Go back to `SPGW-U` VNF and open `results` file in `/root/ngic/dp`. If the
- process succeeds, you should see a new output similar to one below
-
- ```shell
- DP: MTR_PROFILE ADD: index 2 cir:125000, cbd:3072, ebs:3072
- DP: MTR_PROFILE ADD: index 3 cir:250000, cbd:3072, ebs:3072
- DP: MTR_PROFILE ADD: index 4 cir:500000, cbd:3072, ebs:3072
- ```
-
-## Troubleshooting with the NG40 vTester
-
-The guide describes how the NG40 results should be interpreted for
-troubleshooting.
-
-### Failure on S11 or SPGW-C not running
-
-```shell
-Signaling Table
- AttUE ActCTXT BrReq BrAct RelRq RelAc ActS1
-ng40_ran_1 0 0 0 0 0 0 1
-
-User Plane Downlink Table
- AS_PktTx AS_EthTx S1uEthRx S1uPktRx
-ng40_ran_1 0 0 0 0
-
-User Plane Uplink Table
- S1uPktTx S1uEthTx AS_EthRx AS_PktRx
-ng40_ran_1 0 0 0 0
-
-Watchtime: 57 Timeout: 1800
-All Tests are finished
-Verdict(tc_attach) = VERDICT_FAIL
-**** Packet Loss ****
-No pkt DL tx
-No pkt UL tx
-Wait for RAN shutdown
-done
-Testlist verdict = VERDICT_FAIL
-```
-
-When you see a `VERDICT_FAIL` and there are 0 values for `BrReq` and `BrAct` in
-the Signaling table, check if the `SPGW-C` is running. If it is, check the
-`S11` connection between the `NG40` VM and the `SPGW-C` VM. The
-`verify_attach.sh` test can help you to verify the status of the control plane
-connectivity on the `S11` network.
-
-If the `ActS1` counter is 0, there’s an internal error on the `S1mme`
-interface, or the NG40 components did not start correctly.
-
-Run the command `ng40forcecleanup all` to restart all the `NG40` components.
-The `NG40` system components may take some time to start.
-
-Wait 10 seconds before you start a new test.
-
-### Failure on S1u and Sgi or SPGW-U
-
-```shell
-Signaling Table
- AttUE ActCTXT BrReq BrAct RelRq RelAc ActS1
-ng40_ran_1 0 0 1 1 0 0 1
-
-User Plane Downlink Table
- AS_PktTx AS_EthTx S1uEthRx S1uPktRx
-ng40_ran_1 185 0 0 0
-
-User Plane Uplink Table
- S1uPktTx S1uEthTx AS_EthRx AS_PktRx
-ng40_ran_1 64 0 0 0
-
-Watchtime: 18 Timeout: 1800
-All Tests are finished
-Verdict(tc_attach_www) = VERDICT_PASS
-**** Packet Loss ****
-DL Loss= AS_PktTx-S1uPktRx= 185(pkts); 100.00(%)
-UL Loss= S1uPktTx-AS_PktRx= 64(pkts); 100.00(%)
-```
-
-If you running `attach_verify_data.sh` and you see `VERDICT_PASS` but 100% `DL`
-and `UL` Loss values, check if the `SGPW-U` is running. If it is, check the
-`S1u` and the `SGi` connections.
-
-When packets are generated (see values `AS_PktTx` and `S1uPktTx`), but are not
-sent to Ethernet (see values `AS_EthTx` and `S1uEthTx`) it may be that no
-`NG40` ARP requests get answered.
-
-### Routing problem on S1u
-
-```shell
-Signaling Table
- AttUE ActCTXT BrReq BrAct RelRq RelAc ActS1
-ng40_ran_1 0 0 1 1 0 0 1
-
-User Plane Downlink Table
- AS_PktTx AS_EthTx S1uEthRx S1uPktRx
-ng40_ran_1 185 185 185 185
-
-User Plane Uplink Table
- S1uPktTx S1uEthTx AS_EthRx AS_PktRx
-ng40_ran_1 64 66 0 0
-
-Watchtime: 18 Timeout: 1800
-All Tests are finished
-Verdict(tc_attach_www) = VERDICT_PASS
-**** Packet Loss ****
-DL Loss= AS_PktTx-S1uPktRx= 185(pkts); 0.00(%)
-UL Loss= S1uPktTx-AS_PktRx= 64(pkts); 100.00(%)
-```
-
-When you run `attach_verify_data.sh` and you see `Data sent` on `S1u` and `SGi`
-(see values `AS_EthTx` and `S1uEthTx`), but no data received at the Application
-Server (see values `AS_EthRx` and `AS_PktRx`), check the `SPGW-U CDRs`. If the
-packets going `uplink` are processed in the `CDRs`, either your routing or the
-allowed IP settings on the `SGi` interface are not correct.
-
-If packets are processed, but 0 bytes are sent through the `uplink`, there’s a
-mismatch in the `GTPU header size` configuration. For example the `SPGW-U` is
-compiled together with a `SessionID`, but the `NG40` VM is configured without
-`SessionID`.
-
-### Other problems
-
-If you see timeouts, exceptions, strange behaviors or the `ActS1` counter is 0,
-try one of the solutions below:
-
-* Cleanup and restart the NG40 process, running `ng40forcecleanup all`. Wait
- about 10 seconds to allow the system to restart. Then, run a new test.
-* Check the NG40 license is still active, and in case install a new one, as
- described
- [here](installation_guide.md#request--update-the-ng40-vtester-software-license).
-
-Re-initialize the NG40 processes, running `~/install/ng40init`.